“We”, “us” and “our” in this policy means us, AEGASIS LABS LIMITED.
Our registered business address is:
Second Floor Everdene House, Deansleigh Road, Bournemouth, England, BH7 7DU
Our company number is:10977930
This section describes how we collect and use your personal information.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (such as anonymous data).
We will only use your personal information when the law allows us to. The law says that we must identify a lawful basis for each use of your personal data. We rely on a number of lawful bases, including:
- Where we have obtained freely given, specific, informed and unambiguous consent from you to use your personal information in certain ways.
- Where we need to perform a contract that we have entered into with you.
- Where we need to comply with a legal obligation.
- Where it is necessary for us to use your personal information to pursue our legitimate interests (or those of a third party) and we believe that using your personal information in that way is not overridden by your interests or your fundamental rights.
What information we hold about you
We collect, store and use some or all of the following categories of personal information about you:
Usage information: IP address, location, browser details, operating system details, referral source, duration of visit, page views, website navigation information and service use details. We use usage information to analyse the use and performance of our website and services. Our lawful basis for this processing is our legitimate interest in delivering our services, and monitoring and improving our website and services.
Account and profile details: name, address, telephone number, email address, usernames, passwords, employment information, job title, employer. We use this information to provide our services, enable certain parts of our website, to ensure the security of your information and to inform our communications with you. Our lawful basis for this processing is our legitimate interest in the proper administration of our website and services.
Service information: details about you in either your personal or professional capacity that you disclose to us in the course of us providing our services to you, including data that you provide for the purposes of publishing. We use this information in the course of providing our services to you. Our lawful basis for this processing is that it is necessary in order for us to perform our contract with you.
Communication information: email address, address, telephone number, communications content, communications metadata, enquiries. We use this information to communicate with you, including responding to your questions, or providing information about our services, website or relationship. Our lawful basis for this processing is our legitimate interest in building our relationship and communicating with you.
Subscription details: email address, subscription preferences. We use this information to send you relevant newsletters and marketing information. Our lawful basis for this processing is consent.
We may also process your personal information where we have a legal obligation to do so. This may include disclosing personal information to regulators, the courts or law enforcement bodies.
IF YOU FAIL TO PROVIDE PERSONAL INFORMATION
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- securely encrypting your data;
- testing our security and conducting audits to ensure that it stays up to date; and
- putting contractual terms in place with third parties that process your data to ensure that your data and your rights are secured.
We may share your data with third parties, including third-party service providers, suppliers, subcontractors and other entities in the group. We require all third parties to respect the security of your data and to treat it in accordance with the law.
All third parties are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow third parties to use your personal data for their own purposes. We only permit them to access your personal data for specific purposes and in accordance with our instructions, or in the case of clients for the specific purposes that we have agreed with them in advance.
We may share your personal information with other third parties, for example in with a potential purchaser in the context of a potential sale or restructuring of the business. We may also need to share your personal information with a regulator to comply with the law.
We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.
Transfers will always be subject to adequate safeguards.
These safeguards may take the form of an adequacy decision. Adequacy decisions are made by the European Commission in respect of certain countries. An adequacy decision means that the countries to which we transfer your data are deemed to provide an adequate level of protection for your personal information.
To ensure that your personal information does receive an adequate level of protection in the absence of an adequacy decision, we will put in place binding corporate rules or standard contractual clauses approved by the European Commission or the ICO to ensure that your personal information is treated by those third parties in a way that is consistent with and respects the EU and UK laws on data protection. If you require further information about these protective measures, please contact us using the details at the top of this page.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will only hold your data for as long as we need it for the purpose that we are using it for.
When we provide services to you under an agreement, we will hold your data for as long as our relationship lasts and for up to 1 year afterwards (just in case you re-engage with us, or we need to contact you about our work).
Where we are using your data for one of our legitimate interests, we will only hold your data for as long as we have that interest. In certain circumstances, you can ask us to stop using your data earlier. You can find more information about your rights below, alternatively you can contact us at any time using the contact details at the top of this page.
We have a legal obligation to provide you with concise, transparent, intelligible and easily accessible information about your personal information and our use of it. We have written this policy to do just that, but if you have any questions or require more specific information, please contact us using the details at the bottom of the page.
You have the right to ask us to confirm whether or not we hold any of your personal information. If we do, you have the right to have a copy of your information and to be informed of the following:
- why we are using your information;
- what categories of information we are using;
- who we have shared your information with; and
- how long we envisage holding your information.
In order to maintain the security of your information, we will have to verify your identity before we provide you with a copy of the information we hold.
There may be times where it is no longer necessary for us to hold personal information about you. This could be if:
- the information is no longer needed for the original purpose that we collected it for;
- you withdraw your consent for us to use the information (and we have no other legal reason to keep using it);
- you object to us using your information and we have no overriding reason to keep using it;
- we are subject to a legal requirement to delete your information.
In those situations you have the right to have your personal data deleted.
You have the right to obtain a copy of your personal data for your own purposes. This right allows you to move, copy or transfer your personal data more easily from one IT system to another, in a safe and secure way. If you would like us to transfer a copy of your data to you or another organisation we will provide a structured, commonly use and machine-readable file (such as a .CSV file).
You have the right to ask us to stop using your personal data in any way other than simply keeping a copy of it. This right is available where:
- you have informed us that the information we hold about you is inaccurate, and we have not yet been able to verify this;
- you have objected to us using your information for our own legitimate interests and we are in the process of considering your objection;
- we have used your information in an unlawful way, but you do not want us to delete your data; and,
- we no longer need to use the information, but you need it for a legal claim.
Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. You have the right not to be subject to automated decision-making which will have a legal effect upon you or otherwise similarly affect you.
We use automated-making solely to personalise our communications with you, for example by presenting personalised website content or email messages.
If you have any questions or concerns about your rights, you would like more information, or you would like to exercise your rights, please contact us at any time using the contact details at the bottom of this page.